Privacy Policy

Effective Date: 06/04/2025

At Frontline Restoration, accessible from www.frontline-restoration.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or services.

1. Information We Collect

We may collect the following information:

  • Personal Information:
    When you submit a form (such as a service request or contact form), we may collect your name, phone number, email address, address, and details about your cleaning or restoration needs.
  • Automatically Collected Information:
    We may use tools like Google Analytics to collect your IP address, browser type, referring URLs, and pages visited to help us improve our website.

2. How We Use Your Information

We use the information collected to:

  • Respond to your service inquiries or requests
  • Schedule and provide services such as carpet cleaning, restoration, or related work
  • Improve our website functionality and customer service
  • Send you appointment confirmations or follow-ups
  • Communicate promotions or updates (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with third-party service providers that help us operate our business, such as:

  • Scheduling or communication tools
  • Email or marketing platforms (if opted-in)
  • Analytics providers (like Google Analytics)

These partners are required to keep your information secure and use it only for the services we request.

4. Cookies and Tracking Technologies

Our website may use cookies or other tracking tools to improve your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings.

5. Your Choices and Rights

You have the right to:

  • Request access to the personal data we have about you
  • Request corrections or deletion of your data
  • Opt out of marketing emails at any time

To make a request, contact us at the information below.

6. Data Security

We use commercially reasonable methods to protect your data, including secure forms and systems. However, no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this policy occasionally. Changes will be reflected with an updated effective date at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Frontline Restoration
Email: info@frontline-restoration.com
Phone: (585) 212-4664
Website: www.frontline-restoration.com